Privacy Policy
Last Updated: July 17, 2026
At Kadofy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through trusted payment providers)
Order Information
- Products purchased
- Order history
- Personalized text or customization details
- Photos or images uploaded for personalized products
Technical Information
- IP address
- Browser type
- Device information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Create personalized products based on your submitted details.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Prevent fraud and ensure website security.
- Comply with applicable legal obligations.
Photos & Personalized Content
Photos, names, messages, and other personalization details you upload are used only to create and fulfill your order.
We do not sell or share your uploaded photos with third parties for marketing purposes.
With your permission, we may use images of completed products (not your original uploaded files) for promotional purposes on our website or social media.
Payment Security
We do not store your credit or debit card information.
All online payments are processed securely through trusted third-party payment gateways that use industry-standard encryption.
Cookies
Our website uses cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyze website traffic.
- Enhance website performance.
You can disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We only share your information when necessary, including with:
- Shipping and courier partners for delivery.
- Payment service providers for secure payment processing.
- Technology providers that help operate our website.
We do not sell or rent your personal information to third parties.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Complete your order.
- Provide customer support.
- Maintain business records.
- Comply with applicable legal and tax requirements.
Your Rights
You may contact us at any time to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information, where permitted by law.
- Withdraw consent for marketing communications.
Some information may need to be retained to comply with legal or operational obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Kadofy
Email: support@kadofy.com
Phone: +91 73411 38972
Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM (IST)